Terms of Service

Provider

Lumen Studio is operated by [Company legal name], [Street, postcode, city, country], [Commercial registry and number], VAT [VAT number].

The service

Lumen Studio creates AI-generated portraits from photos you upload. Results are generated by artificial intelligence and may vary. New accounts receive 3 free photos.

Photo packs and prices

Packs are one-time purchases, not subscriptions. Prices include VAT where applicable. One photo is used for each finished portrait; failed portraits do not use a photo. Photos do not expire.

If you already own a smaller pack, you can upgrade to a larger one by paying only the price difference and receiving the difference in photos.

Right of withdrawal

As an EU consumer you normally have 14 days to withdraw from a purchase. Photo packs are digital content supplied immediately. Before payment you expressly agree that delivery starts at once and acknowledge that you lose your right of withdrawal once the photos are added to your account (Art. 16(m) Directive 2011/83/EU). Unused packs bought by mistake can be refunded on request within 14 days.

Your photos and acceptable use

Upload only photos of yourself, or of people who have given you permission. Do not create content that is illegal, sexual, deceptive, defamatory or that impersonates another person. You keep the rights to your photos and may use your portraits for personal and commercial purposes.

AI-generated content

Portraits are artificially generated. When publishing them where viewers could mistake them for real photographs, disclose that they are AI-generated, in line with the EU AI Act.

Liability and law

We are liable without limitation for intent and gross negligence. Mandatory consumer protection rules of your country of residence remain unaffected. The EU Online Dispute Resolution platform is available at https://ec.europa.eu/consumers/odr.